Privacy policy

Last updated: May 24, 2024

At Revoka, your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you engage with our advertising services focused on Google and Meta Ads management.

By using our services or website, you consent to the practices described in this policy.

1. Information We Collect

We collect information you provide directly to us, including but not limited to:

  • Contact Information: Name, email address, phone number, business details
  • Account Credentials: Access credentials for Google Ads, Meta Business Manager, and your website (if needed for campaign management)
  • Billing Information: Payment details for invoicing and billing purposes
  • Website Data: Limited access to your website and analytics platforms to implement and track ad campaigns

We also collect technical data automatically when you use our website, such as IP address, browser type, and cookies (see Cookies section).

2. How We Use Your Information

We use your personal information to:

  • Provide, manage, and optimize your Google and Meta advertising campaigns
  • Access your website and ad accounts to implement tracking pixels, conversion events, and campaign integrations
  • Communicate with you about your campaigns, invoices, and support requests
  • Comply with legal and regulatory obligations
  • Improve our website and services

We do not use your data for creative production or website development, as those services are outside our scope.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share your data with:

  • Advertising platforms (Google, Meta) to manage and run your campaigns
  • Service providers assisting us with billing, analytics, or IT support under strict confidentiality agreements
  • Law enforcement or regulatory bodies if required by law
4. Data Security

We implement industry-standard security measures to protect your information against unauthorized access, alteration, or disclosure. Access to your accounts and data is limited to authorized Revoka team members.

5. Your Rights and Choices
  • You may request access to your personal data that we hold.
  • You can ask us to correct, update, or delete your information.
  • You have the right to withdraw consent where applicable.
  • You may opt out of marketing communications at any time by contacting us.
6. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and collect anonymous usage data. Cookies help us analyze traffic and enhance functionality.

You can control cookies via your browser settings, but disabling cookies may affect website performance.

7. Data Retention

We retain your personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Once no longer needed, data is securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to third-party websites not controlled by Revoka. We are not responsible for their privacy practices and encourage you to review their policies.

9. International Transfers

As a New Zealand based agency, your data may be stored and processed within New Zealand or other countries where our service providers operate. We ensure appropriate safeguards are in place for cross-border data transfers.

10. Children’s Privacy

Our services are not directed to individuals under 18 years old. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Revoka Advertising Agency
Email: contact@revoka.net
Phone: 0274452597
Website: revoka.net