Welcome to Revoka. These Terms and Conditions (“Agreement”) govern your use of our website and the provision of advertising and digital marketing services by Revoka (“Agency,” “we,” “us,” or “our”). By accessing or using our website or services, you agree to be bound by this Agreement in full. Please read it carefully.
1. Services Offered
Revoka specializes in creating and managing digital advertising campaigns, including but not limited to:
- Paid social media advertising (Facebook, Instagram, TikTok,)
- Search engine marketing (Google Ads, Facebook and Instagram - (Meta) (Ads)
- Marketing automation and AI-driven personalization
- Analytics, reporting, and performance tracking
We tailor each campaign to client objectives and budgets. Detailed scopes of work will be provided prior to engagement.
2. Use of Website
By using this website, you represent that you are at least 18 years old or have parental/guardian consent. You agree not to use the site for unlawful purposes or in ways that violate these terms.
You agree not to:
- Interfere with or disrupt the website or servers
- Attempt to gain unauthorized access to any part of our site
- Upload or distribute viruses, malware, or harmful code
- Collect data or information without consent
We reserve the right to suspend or terminate access to the website without notice for violations.
3. Client Engagement & Scope of Work
Prior to beginning any project or campaign, we will provide a detailed Scope of Work (SOW) document, which will outline:
- Services and deliverables
- Timelines and milestones
- Fees and payment schedules
- Client responsibilities
The SOW must be signed and agreed upon by both parties. We will commence work only after receiving the agreed deposit or full payment as outlined.
4. Fees, Payments & Billing
- All fees for services will be quoted in the currency specified in the SOW (e.g., NZD, GBP, USD).
- A non-refundable deposit of typically 50% is required before work begins, with the balance payable according to the agreed milestones or monthly billing cycles.
- Clients are responsible for paying all advertising spend directly to platforms (Google, Meta, TikTok, etc.). We do not hold or manage your ad budgets.
- Late payments will incur a 2% monthly interest fee on overdue amounts.
- Failure to pay may result in suspension or termination of services.
5. Client Responsibilities
To help us deliver results effectively, clients must:
- Provide timely access to accounts, websites, and platforms needed for campaign management
- Supply accurate information, branding assets, and approvals promptly
- Communicate any changes in business goals, products, or services relevant to campaigns
- Maintain accurate billing and contact information
- Comply with platform policies and legal regulations for advertising content
Delays or omissions in client responsibilities may impact campaign timelines or performance.
6. Intellectual Property Rights
- Upon full payment, all original content and creative assets developed by Revoka for your campaigns will become your property.
- Revoka retains the right to showcase the work in portfolios, case studies, and marketing materials unless otherwise agreed in writing.
- You retain ownership of your trademarks, logos, and business data.
- You grant Revoka a limited, non-exclusive license to use your branding solely for the purpose of delivering agreed services.
7. Confidentiality
Both parties agree to keep confidential all proprietary, sensitive, or personal information disclosed during the engagement. This includes strategies, business data, financial information, and client lists. This obligation remains in effect during and after the termination of services.
8. Performance & Results Disclaimer
We use best practices, data-driven strategies, and expert knowledge to optimize your marketing campaigns. However, digital marketing outcomes depend on many factors outside our control.
- We do not guarantee specific results such as sales numbers, conversion rates, or rankings.
- Past performance is not indicative of future results.
- Campaign performance may fluctuate due to market changes, platform policies, competition, and other external variables.
9. Termination & Cancellation
Either party may terminate the agreement with 30 days’ written notice. Upon termination:
- You agree to pay for all work completed and costs incurred up to the termination date.
- Revoka will deliver any completed materials and transfer access to accounts where applicable.
- No refunds will be provided for services already rendered or non-refundable deposits.
10. Revisions and Approvals
- Clients are entitled to up to two rounds of revisions per deliverable (ads, campaings).
- Additional revisions may incur extra fees.
- All revision requests should be submitted within 7 days of delivery for timely processing.
11. Limitation of Liability
To the fullest extent permitted by law, Revoka’s liability under this Agreement will not exceed the total fees paid by you for services in the preceding 90 days.
We are not liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, business, or data
- Third-party platform outages, account suspensions, or policy changes
12. Governing Law and Dispute Resolution
This Agreement is governed by the laws of New Zealand. Any disputes arising will be resolved through good faith negotiation. If unresolved, disputes will be subject to mediation or binding arbitration as mutually agreed.
13. Amendments to Terms
Revoka reserves the right to update or modify these Terms at any time. We will notify clients of material changes via email or website notice. Continued use of our services constitutes acceptance of the updated terms.
14. Contact Us
If you have questions or concerns about these Terms, please contact:
Revoka Advertising Agency
Email: contact@revoka.net
Phone: 0274452597
Website: revoka.net
Thank you for choosing Revoka. We look forward to growing your brand with innovative advertising solutions.
